Refund Policy

Last updated: August 2, 2026

We keep honey-do affordable by keeping billing simple. All sales are final. Please read this policy carefully before you upgrade.

1. All sales are final

Premium subscriptions — whether monthly ($6.99 CAD/mo (about $4.99 USD)) or annual ($42 CAD/yr (about $29.99 USD)) — are non-refundable. By upgrading, you confirm that you've reviewed our features on the pricing page and tried the free tier. Prices shown are before tax. Any applicable sales tax (GST/HST or your local equivalent) is calculated at checkout based on your billing address and added on top.

2. Try it free first

Before you upgrade, you can use honey-do on the free plan — 2 honey-do assignments per month (1 of which can be a recurring task), the Classic + Playful prompt library, the dog house, and template imports. Every new couple also gets a 7-day Premium trial up front (no credit card) so you can taste-test unlimited assignments and the full scoreboard before deciding.

3. Cancel anytime, keep access through the period

You can cancel your subscription at any time from your account settings. Cancellation stops future renewals — you keep Premium access until the end of the current billing period. We do not pro-rate partial periods. Deleting the account of the member who pays cancels the couple's subscription the same way: no further charges, access through the end of the paid period, and no pro-rated refund. If no members remain, the subscription is cancelled immediately and the remainder of the period is not refunded.

4. Statutory rights

Nothing in this policy limits any non-waivable rights you have under mandatory consumer-protection law in your country or region. This includes, where they apply, the EU/UK 14-day right of withdrawal for digital purchases, the consumer guarantees under the Australian Consumer Law, and equivalent protections under Canadian provincial and US state law. To exercise a statutory right, email hello@usehoneydo.app within the applicable period.

5. Billing problems & duplicate charges

If you were charged in error (for example, a duplicate charge or a charge after a confirmed cancellation), email us at hello@usehoneydo.app with the date and amount and we'll investigate within 5 business days.

6. Chargebacks

Please contact us before initiating a chargeback — most billing issues can be resolved in a single email. Accounts with unresolved chargebacks may have Premium access suspended.

7. Contact

Honey-Do is operated by Half-Baked Co Inc., a corporation registered in Ontario, Canada. Contact: hello@usehoneydo.app. For refund or billing questions, email hello@usehoneydo.app.