questions?

FAQ

Everything you need to know about Honey-Do. Still stuck? Email us at hello@usehoneydo.app — we read every message.

Getting started

Finding your way around

Free vs Premium

Billing

Account

How notifications reach you

Features & troubleshooting

Privacy

Still stuck? Email us at hello@usehoneydo.app — we read every message.

FAQ

Getting started

How does Honey-Do work?

How do we pair as a couple?

My partner can't join with the code.

How do I create and assign a honey-do?

What are template packs?

Can we rename our couple?

Can I use it solo?

Finding your way around

Where do I find everything?

What's in the Calendar view?

What is The Hive?

How is Resources different from The Hive?

Which of these need Premium?

Where do I get help if I'm stuck?

Free vs Premium

Is Honey-Do free?

What do I get with Premium?

What does Premium cost?

What happens when my trial ends?

Billing

How do I upgrade?

Will I be charged when the trial ends?

How do I cancel?

Do you offer refunds?

Account

I didn't get my email (confirmation, partner invite, or reset link).

I forgot my password.

Can I change how the app looks?

Can I get a copy of my data?

How do I delete my account?

What happens to our subscription if I delete my account?

How notifications reach you

Push, email, in-app — what's the difference?

Which ones do I get, and when?

Is push a Premium thing?

iPhone: add Honey-Do to your Home Screen first

Where do I turn each one on or off?

Is the sound setting the same as notifications?

What happens to notifications when my trial ends?

Features & troubleshooting

How do recurring tasks work?

Why a 2-task-per-month cap on free?

How do I add Honey-Do to my phone's home screen?

Why aren't notifications reaching my iPhone?

What's the dog house?

How does the Weekly Champion work?

What is the Reward Jar?

How do Skip-a-chore tokens work?

Can my partner rate how well I did the chore?

How are completed tasks rated?

Can I cancel anytime?

Is my data private?

Privacy

Who can see our tasks?